I just want to tell you that Erica has been just a wonderful partner for me. She is always so prompt and helpful. Even when I request things on a rush basis…she will give me a time to expect a response and always always gets back to me sooner. I just wanted to share how helpful she is to me.
Thank you.
Alliant Insurance Services, Inc., GD
Just want you to know how MUCH I appreciate your dedication, hard work and it is such a pleasure to work with you.
Sedgwick - JK
The AAs are in full assault mode, and we are weathering the storm far better than any other MPNs. I have to say MEDEX is doing a great job in helping save cases, even when the DA is down at the Board. This is a huge test as to the actual value of the HCO and MPN and we are winning!!
DB
Just a quick note to tell you all how refreshing it is to work with everyone on your team. Your staff is always responsive, pleasant, and reliable. These 3 attributes are priceless
EPIC - LBJ
Thank you for everything – I am forever indebted to you all for helping me with our clients needs! I am a client for life.
AdminSure, AF
I gotta say, you MEDEX folks are amazingly smart, thorough, and fast. You really made my job a whole lot easier!!
Much thanks to you all!!
JU
Senior Claims Examiner
Tristar Risk Management
Grimmway Enterprises contracted with MEDEX Healthcare beginning in 2004 for our HCO and MPN Provider Networks. It has been extremely successful realizing an approximate 40% reduction in costs within the first three years. They very willingly work with us to maintain the quality of the physicians in their network. They add them as requested and remove them within 30 days of request. We look forward to continuing our business relationship with MEDEX for many years to come.
CJ
Workers' Compensation Manager
Grimmway Enterprises, Inc.
Often times, we take the time to complain about one thing or another. However, we don’t always take the time to recognize and appreciate those individuals that work hard and provide excellent customer service. So, I wanted to take this opportunity to share my experience with Sandra thus far.
Quite frankly, she has the patience of a saint! Due to my new status with Trojan Battery Company and the fact that I am getting familiar with the HCO program (brilliant program) some questions have come up. Sandra has been extremely helpful in answering my many, many, MANY questions related to our account and the process. She has been so gracious, professional and is extremely knowledgeable.
Sandra - A job well done! I look forward to working with you.
Thank you,
KG
Workers’ Compensation Administrator
Trojan Battery Company
California law requires employers to pay for all appropriate medical treatment for on-the-job injuries.
To report provider listing inaccuracies, contact the MPN contact at 1-877-775-7772 or mpnhelp@medexhco.com
To contact the MPN contact, call 1-877-775-7772 or mpnhelp@medexhco.com
To contact the Medical Access Assistant, call 1-888-509-1474 or MAA@medexhco.com
To obtain a copy of any notification regarding the MPN, including the Complete Employee Notification, please contact the claims administrator for your claim. If you need assistance identifying or contacting the claims administrator on your claim, please contact the Medical Access Assistant at 1-888-509-1474 or MAA@medexhco.com. We may be able to help you connect to the appropriate party.
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